When toilets overflow: the water closet bailout

Let’s face it: there are a lot of water using fixtures in our homes.  Two to four toilets, showers, baths, sinks, dishwasher–plus the washing machine and air conditioner. Don’t forget the fish tank! So many things can go wrong, fittings break, clogs...

Clogged toilets lead to trouble

Yesterday a neighbor called to ask for help — her home had water from a clogged toilet. She hoped to get the carpet cleaned that was wet. I asked her several questions: was it feces or urine? How much water was on the floor? What was the flooring (laminate)? How...