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Spot Removal Steps

cleaning1. Act Quickly! Most carpet available today has been treated with a stain-resist treatment, so many spills can be removed if immediate action is taken. The longer the delay, the higher the probability of a spill becoming a permanent stain. Remember, staining is influenced by many factors, and no carpet is completely stain proof.

2. Blot liquids with a dry, white, absorbent cloth or white paper toweling (no printing).

3. Do not scrub the area! Scrubbing may cause pile distortion in the affected area. Continue to use a dry cloth or paper towels until the area is completely dry. For semi-solids, gently scrape up with a rounded spoon. Solids should be broken up and vacuumed until completely removed. If the spot can be identified, locate the substance in the spot removal computer and follow the directions carefully.

4. Pretest any spot removal agent in an inconspicuous area to be certain the solution will not damage the fiber or the dye. After applying several drops to the testing area, hold a white cloth on the wet area for 10 seconds. Examine the carpet and cloth for color transfer, color change, or damage to the carpet. If a change occurs, another cleaning solution should be selected.

5. Apply a small amount of the selected cleaning solution to a white cloth and work in gently.

6. Work from the edges of the spill to the center to prevent the spill from spreading. Do not scrub! Blot to absorb as much of the stain as possible. Repeat if necessary.

7. Continue using the first cleaning solution as long as there is a transfer of the spill to the cloth. It is not necessary to use all of the cleaning solutions if the first solution removes the spill.

8. Be patient! Complete removal of the spill may require repeating the same step several times. Do not continue to step 9 until the stain has been completely removed.

9. Rinse the affected area thoroughly with cold water, and blot with a dry cloth until all of the solution has been removed. Some cleaning solutions will cause rapid soiling if the solution is not completely removed.

10. Apply a one-half inch layer of white paper towels to the affected area, and weigh down with a flat, heavy object. Continue to change paper towels as needed. A dry, absorbent, cleaning compound may be used as a substitute to accelerate drying time.

Arm your home with Chem-Dry World Famous® Spot Remover for Water-Based Spills and World Famous® Grease & Oil Remover for oil-based spots. Call us today at (770) 425-6999 to order with your next cleaning.

For more detailed information on a specific spill, please call All-Star Chem-Dry at (770) 425-6999 to see if we can help. Many fiber manufacturers also provide a toll-free cleaning assistance and advice.

ALL-STAR CHEM-DRY COVID-19 UPDATE

A message to our valued customers and clients:
As a small business we anticipate that some of you may have questions regarding our efforts in managing the Coronavirus (COVID-19). Please be advised that we are taking this matter very seriously. Each day and throughout we will continue to closely monitor the developments and information regarding the status of this sensitive matter.
All-Star Chem-Dry is in the business of providing healthy homes and businesses.
Our NEW MicroPro Shield™ (Disinfection with 90-Day Protection™) package is an EPA and FDA approved food grade safe application to help eliminate germs, bacteria and viruses. An SDS sheet can be provided upon request.
Please be advised that due to the nature of how the coronavirus spreads (person to person) there is no guarantee that the homes or businesses we provide a service will prevent from being infected, however our service is to assure that we are doing our part in making the spread of the coronavirus minimal. Additionally, our employees are doing their part in making sure we do what we can to minimize the risk to the spread of the coronavirus.
Daily steps we are taking:
  • All equipment is cleaned and sanitized before entering any residence or business.
  • Our trucks are cleaned with an EPA registered sanitizer / disinfectant and treated with our MicroPro Shield™.
  • Our office and shop are cleaned and sprayed with MicroPro Shield™.
  • We have provided our employees with hand sanitizer and advising them to wash their hands regularly during each day.
  • We are enforcing the training procedures to ensure all cleaning processes are implemented properly by each employee.
  • If an employee begins to feel ill in any way, they are advised to notify us and are asked not to come in for their shift until we feel the situation is safe and there is no risk to our clients and to the rest of our team.
  • We are asking those who request an appointment for services to please let us know if they or someone in their household, business etc., had suffer from any illness within the last few weeks.
As we work through this difficult time, please know that we are committed to protecting the health and safety of our customers, employees, and their families.
Over the last several months, there have been some stated claims with some sanitizing products by other companies that do NOT conform to product labels. If a company is offering a guarantee or residual effect from their application or processes – Ask specifically what that covers, a residual claim may not be for viruses.
We also thank you and appreciate your trust in us. If anyone has any questions or concerns regarding the above referenced information, please feel free to call our office at 770-443-1800. Together, we can all do our part.