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A MESSAGE TO OUR CUSTOMERS CONCERNING CORONAVIRUS (COVID-19)

CHEM-DRY CARES ABOUT THE HEALTH AND WELL-BEING OF OUR CUSTOMERS AND EMPLOYEES.

CHEM-DRY CONTINUES TO SERVE COMMUNITIES ACROSS THE COUNTRY.

Across the country, Chem-Dry is operating as an essential business with guidance provided by the U.S. Department of Homeland Security, Cybersercurity and Infrastructure Security Agency.

For more than 40 years, Chem-Dry has been committed to providing our customers with a healthy home and workplace. As we all adjust our lives during the current flu season and Coronavirus (COVID-19) situation, we want to share the steps we are taking to ensure that our services are being delivered in the healthiest manner to help you clean your home and protect your family.

As we learn more about SARS-CoV-2, the virus that causes the COVID-19 disease, we continue to develop protocols and procedures to keep our employees and your family safe. Based on current information, here are some key facts about SARS-CoV-2:

How long the SARS-CoV-2 virus stays active on various surfaces
72 hours on Stainless Steel and Plastic
24 hours on cardboard
3 hours in the air from sneezing, etc.
10 days after any known potential COVID-19 exposure, the risk of contracting the disease is low*
*10 days is an estimate based on virus activity on various surfaces plus 1 week to reduce active viral load and minimize the risk of contracting COVID-19.

 

HOW SANITIZERS FUNCTION AGAINST ENVELOPED VIRUSES

Sanitizers attack enveloped viruses such as SARS-CoV-2 by disrupting the Lipid membrane that surrounds and protects the virus. This is similar to how soap and water work but it allows sanitizers to be used on many different surfaces and locations. Once the Lipid membrane has disrupted, the virus breaks down and is no longer active or contagious.

Daily cleaning of frequently-used surfaces can be effective at making your home healthier. A deep cleaning and hospital-grade sanitizer application by Chem-Dry helps make your home cleaner and healthier by eliminating germs, bacteria and viruses.

Chem-Dry Uses Hospital-Grade Sanitizers

  • Our Hospital-Grade Sanitizers are effective at eliminating 99.9% of bacteria from hard non-porous surfaces like tile, stone, wood, laminates and vinyl. 1

  • Our Hospital Grade Sanitizers have been approved by the EPA for use against the Novel Coronavirus SARS-CoV-2, the cause of COVID-19. 2

These products are EPA-Registered Antimicrobial Sanitizers that meets the EPA criteria for use against SARS-CoV-2 when used on hard non-porous surfaces including tile, stone, wood, laminates and vinyl.

THE CHEM-DRY APPROACH ENCOMPASSES THREE KEY CONSIDERATIONS:

Operator Safety Procedures

Our professional technicians are trained to take special precautions to ensure a healthier environment including wearing personal protective equipment (i.e., disposable gloves, shoe covers and masks when appropriate), regularly washing hands and minimizing physical interactions. Our technicians are friendly and caring – and your health is our primary concern.

Hospital-Grade Sanitizer

We are asking our technicians to offer to apply our hospital-grade sanitizer as an optional service for every customer. This important service can provide a healthier environment than cleaning alone. Our hospital-grade sanitizers are also proven to kill viruses[1]. We have been offering a sanitizer service in homes for over 20 years and are experts at improving your home’s cleanliness and health.

Equipment Protocols

Our routine protocols include local operators completing a daily comprehensive cleaning of equipment. As an added precaution, we are also asking technicians to apply our hospital-grade sanitizer and wipe down equipment between each cleaning service to introduce clean equipment into the next home.

ALL-STAR CHEM-DRY COVID-19 UPDATE

A message to our valued customers and clients:
As a small business we anticipate that some of you may have questions regarding our efforts in managing the Coronavirus (COVID-19). Please be advised that we are taking this matter very seriously. Each day and throughout we will continue to closely monitor the developments and information regarding the status of this sensitive matter.
All-Star Chem-Dry is in the business of providing healthy homes and businesses.
Our NEW MicroPro Shield™ (Disinfection with 90-Day Protection™) package is an EPA and FDA approved food grade safe application to help eliminate germs, bacteria and viruses. An SDS sheet can be provided upon request.
Please be advised that due to the nature of how the coronavirus spreads (person to person) there is no guarantee that the homes or businesses we provide a service will prevent from being infected, however our service is to assure that we are doing our part in making the spread of the coronavirus minimal. Additionally, our employees are doing their part in making sure we do what we can to minimize the risk to the spread of the coronavirus.
Daily steps we are taking:
  • All equipment is cleaned and sanitized before entering any residence or business.
  • Our trucks are cleaned with an EPA registered sanitizer / disinfectant and treated with our MicroPro Shield™.
  • Our office and shop are cleaned and sprayed with MicroPro Shield™.
  • We have provided our employees with hand sanitizer and advising them to wash their hands regularly during each day.
  • We are enforcing the training procedures to ensure all cleaning processes are implemented properly by each employee.
  • If an employee begins to feel ill in any way, they are advised to notify us and are asked not to come in for their shift until we feel the situation is safe and there is no risk to our clients and to the rest of our team.
  • We are asking those who request an appointment for services to please let us know if they or someone in their household, business etc., had suffer from any illness within the last few weeks.
As we work through this difficult time, please know that we are committed to protecting the health and safety of our customers, employees, and their families.
Over the last several months, there have been some stated claims with some sanitizing products by other companies that do NOT conform to product labels. If a company is offering a guarantee or residual effect from their application or processes – Ask specifically what that covers, a residual claim may not be for viruses.
We also thank you and appreciate your trust in us. If anyone has any questions or concerns regarding the above referenced information, please feel free to call our office at 770-443-1800. Together, we can all do our part.